Privacy Policy
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At Harlax Greenergy, we respect your privacy and are committed to protecting the personal information you provide when using our website, products, services, courses, consultations, and other offerings.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Mobile number
- Email Address
- Delivery or communication address
- Information provided through enquiry / contact forms
- Course or consultation-related information
- Order and transaction details, where applicable
- Messages or information shared with us through WhatsApp or other communication channels
We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Process and manage orders, where applicable
- Arrange deliveries or services
- Provide information about our microgreens, products, courses and consultations
- Schedule and manage training or consultation sessions
- Communicate with you regarding your enquiry or purchase
- Improve our website, products and services
- Send promotional or informational communications where you have provided the appropriate consent
- Maintain website security and prevent misuse or fraudulent activity
We aim to collect and use personal information only for relevant and specified purposes.
3. WhatsApp and Third-Party Services
Our website may provide links or buttons to WhatsApp, social media platforms, payment providers, analytics services, email services, or other third-party platforms.
When you interact with these services, your information may also be subject to their respective privacy policies and terms. Harlax Greenergy does not control the privacy practices of independent third-party platforms.
4. Payments
If online payments are enabled on our website, payment information may be processed by a third-party payment gateway.
Harlax Greenergy does not intend to store your complete debit-card, credit-card, UPI or banking credentials on its own servers unless specifically stated.
Payment-related information is handled according to the applicable payment provider’s policies and security procedures.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Understand website traffic and usage
- Improve website performance
- Support analytics and marketing activities, where applicable
You may be able to manage or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Sharing of Information
We do not sell your personal information.
We may share relevant information with service providers who assist us with activities such as:
- Website hosting
- Website maintenance
- Payment processing
- Delivery and logistics
- Communication and email services
- Website analytics
- Customer support
Such sharing will be limited to what is reasonably required for the relevant service or purpose.
We may also disclose information where required by applicable law, legal process, or a lawful government request.
8. Marketing Communications
Where applicable, we may send you information about:
- New products
- Microgreens
- Courses and training
- Workshops
- Offers and promotions
- Events
- Other Harlax Greenergy updates
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business records, resolve disputes, comply with legal requirements, or protect our legitimate interests.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal or business record-keeping requirements.
10. Your Privacy Rights
Depending on the applicable law and circumstances, you may have rights relating to your personal information, including rights to:
- Request information about how your personal data is being used
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint
To make a privacy-related request, please contact us using the details provided below.
11. Children's Privacy
Our website is not specifically intended for children.
We do not knowingly request or collect personal information from children for purposes that are not appropriate under applicable law.
12. External Links
Our website may contain links to external websites or platforms.
Harlax Greenergy is not responsible for the privacy practices, content, security or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Harlax Greenery
Email: harlaxgreenergy@gmail.com
Phone Number/WhatsApp: 9443063274
Address: 26A, old police station road pallipalayam, Erode.
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Everything microgreens—from organic cultivation and smart dehydration to innovative, value-added superfoods and complete nutrition guidance.
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